FAQ

Frequently Asked Questions

Here is some of the roomsy frequently asked questions

1. What is the On Time Guarantee?

At First Cars, we ensure that your car arrives well before the scheduled time through automated checks and personalized follow-ups with our drivers. We understand the importance of your time and make punctuality a priority.

2. How do you ensure the safety of passengers?

Safety is paramount at First Cars. Our drivers are certified and undergo regular training in defensive driving, incident reporting, and handling road rage. We prioritize your safety on every journey.

3. What is the Proprietary Network at First Cars?

First Cars operates through company-owned and managed offices across our network, ensuring consistent and reliable service delivery. This allows us to better understand and meet your specific requirements.

4. What does it mean that First Cars has an Owned Fleet?

Unlike other service providers, we maintain a company-owned fleet that is regulation-compliant and well-maintained. This ensures reliability and consistency in the services we offer.

5. Can you customize billing for corporate clients?

Yes, we offer customized billing options tailored to your specific needs. From booking to billing, we adapt our processes to suit your requirements, ensuring a seamless experience.

6. What is MIS and how does it benefit corporate users?

Management Information Systems (MIS) provide detailed reports and analyses that help corporate clients manage travel expenses and optimize their travel programs. We assist in providing the data needed for effective decision-making.

7. How can I book a car with First Cars?

Booking with First Cars is easy. You can book through our Website, download the app (Android/IOS) or contact customer service for assistance.

8. What measures do you take to maintain your fleet?

Our fleet undergoes regular maintenance checks and adheres to all regulatory requirements. We take pride in offering well-maintained vehicles to ensure a smooth and safe journey.

9. Do you offer services in multiple locations?

Yes, we operate across multiple locations through our proprietary network of company-owned offices. This allows us to deliver consistent and reliable services wherever you need us.

10. What sets First Cars apart from other car rental services?

First Cars stands out due to our On Time Guarantee, certified safe drivers, proprietary network, owned fleet, customized billing, and detailed MIS for corporate users. We are committed to providing a reliable and personalized service experience.

"Get the Best Car Services at Your Fingertips – Download Our App Today!"